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Pridané / Added: 16 Sep 2022
Miesto / Place: riečna výletná loď
Začiatok / Start date: ASAP
Trvanie / Duration:
Popis / Description:
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Key areas of responsibility:
Responsible for all hotel operations on board - supervision and coordination of all operations in the service, galley, hotel inventory controlling and administration departments
Answerable to the shore-side management for all activities pertaining to the professional management of the hotel operations and for complying with all hotel-related policies, standards and procedures
Cost and budget control of entire hotel operations, answerable to the shore-side management for all commercial questions, costs as well as income
Implementation as well as continuuous maintenance and improvement of the quality standards
Responsibility for the adherence to all relevant hygiene (HACCP), safety and environmental regulations in the entire hotel operations
Responsibility for the careful handling of all equipment and machinery in the entire hotel operations
Always available as contact for passengers regarding inquiries, complaints and suggestions concerning the entire hotel operations
Motivating staff, paying attention that service is carried out in a friendly, competent mannerPlanning, organising, delegating special functions in the hotel operations
Checking service schedules for the hotel departments
Establishing vacation schedules together with the shore-side management
Qualification:
Professional training / diploma in the hotel / catering sector
Several years‘ practical experience in hotel operations (or internal qualification)
Experience in managing complaints
Proficient English language skills as well as good general education
Requirements:
Leadership skills, assertiveness, flexibility and organisational skills; capable of motivating the staff
Self-assured and calm manner towards staff and passengers
Pleasant and polite manner, well-groomed appearance
Cost and quality awareness
Mám záujem o túto prácu